EOL Policy

EOL POLICY
END-OF-LIFE

As we strive to provide best-in-class products and services to our customers throughout all stages of our products life cycle, there comes a time when technology and business needs evolve to a point where older products and technologies no longer meet market requirements, therefore it becomes necessary to end the production and distribution of said products periodically. This decision can be based on a number of factors which include but are not limited to the availability of certain manufacturing components needed to continue production, a third-party manufacturer’s product discontinuation or the introduction of a newer product with more advanced features and functionality.

LIST OF PRODUCTS
We have prepared the following TrackerWise’s end-of-life product list to help our customers manage end-of-life transitions, including any implications for support and to ease the migration to alternative TrackerWise products and solutions. Please note that TrackerWise may revise these guidelines at it’s own sole discretion.

Product Replacement End of Production End of Support
TW014GW3 aka
Wired Tracker
TW024GB240 aka
240 Day Tracker

End of production – the manufacturing date of the last planned product batch.
End of support – the date at which support and updates are no longer guaranteed
for a product and goes into effect three years after the end of production date*.
* the end of support date may change depending on contract terms

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